FAQ

No. Existing equipment can be brought into the unified model through adapters, connection settings, and configured control capabilities where an open control interface is available.

The system can provide an operator prompt or record its state. Deep control depends on the vendor interface and the project configuration.

Typical integrations include lighting, projectors, LED walls, players, matrices, audio, power, HVAC, environmental sensors, and exhibit computers. The final scope depends on the project equipment list and available interfaces.

The system supports common network connections such as Ethernet and Wi-Fi, and communicates with devices using TCP, UDP, MQTT, Modbus, RS-485, RS-232, CoAP, BACnet, and PJLink. It also supports learning wireless and infrared remotes, along with vendor-specific protocols used by many common projectors. For a new device or protocol that is not yet adapted, the built-in advanced workflow can coordinate communication steps, conditions, and device actions when the device exposes a usable interface. Final compatibility depends on the device model, available interfaces, and on-site network conditions.

The system prioritises on-site networking and local edge deployment, so the core control loop can run within the venue.

Roles can be configured for venue managers, guides, floor staff, customer administrators, implementation engineers, and service teams.

Yes. Areas, exhibits, device groups, and scenes can grow from a single room to multi-floor, multi-exhibit projects.

The system records the device, interface, execution step, and timestamp. Service teams can move from an alert to its area, device group, and device, then review state and diagnostic guidance.

Yes. Areas, exhibits, cards, scenes, and workflows can be configured for each venue. Special vendor devices can be integrated through adapters and advanced rules, with scope confirmed during project configuration.